Change Manager

at  Expleo Group

Overview:
Expleo is the foremost APMG change management training provider in Ireland.
We are looking for high-energy, motivated and creative-minded people who want to make lasting change for our clients. With the ability to use your creative thinking, you’ll support clients in adopting new ways of working, whether it’s process, technology or disruption-led. Working with a combination of junior and senior change colleagues, you will lead in delivering a change management package or workstream, providing effective support to teams and guiding senior stakeholders. The delivery of a change management package and workstream is likely to include the development of change impact assessments, training needs analysis, communication strategies, and training design and delivery.

Qualifications:

• Undergraduate degree or equivalent work experience

Skills:

• Excellent client-facing skills
• People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
• Team work and emotional intelligence
• Good self-management – continuous performance is both a goal and a mind-set
• Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
• High value on openness and transparenc

Experience:

• Must have experience in Procure to Pay process
• Experience and knowledge in change management methodologies and has awareness of new and emerging technologies and developments
• Has good applications/technology knowledge, building on specialist domain knowledge. Has practical experience of and is proficient with project management tools and frameworks required to deliver.
• Strong understanding of the project management lifecycle and experience with all stages of the product development lifecycle (concept to launch)
• Experience in applying problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems
• Experience in providing technical guidance to enable others and solving technical queries from junior colleagues
• Highly proficient in MS Excel, PowerPoint and Word
• Knowledge of client/server architecture, object oriented design/development and package implementation
• Experience using project management tools, tracking plans and actual statistics from inception through to implementatio

THIS ROLE IS HYBRID

Responsibilities:

• Develop strategies and direct teams ensuring that project deliverables are completed within agreed cost, timescale and resource budgets, and are signed off. Proactively aim to achieve personal and team utilisation targets.
• Take full responsibility for the definition, approach, facilitation and satisfactory completion of medium scale projects with diverse scope of business change initiatives. Facilitate scoping and business priority setting for complex changes, engaging senior stakeholders as required.
• Complete stakeholder examination and develop communications plans
• Develop Business Readiness plan and track plan to completion
• Scope of responsibility includes any and all phases of the project life cycle as well as project team management and possible budget administration.
• Track resources and assure deliverables are met, negotiates effectively for key resources, and screens and selects team members.
• Take responsibility for understanding client requirements seeking to fully address client needs, identifying, evaluating and recommending options, plus the establishment of a base-line on which delivery of a solution can commence.
• Demonstrate use of a structured iterative methodologies, manages scope changes and communicates the impacts, and secures approval when needed.
• Ensure that realistic project plans are maintained, ensuring regular and accurate communication to stakeholders, consistent with the methods in use.
• Develop project plans using standard project management tools, e.g. MS Project or Project Workbench.
• Use metrics and project plans to assess the success of the project and make necessary changes.
• Examine relationships between problems and issues. Probe and initiates research to identify critical problems. Review and cross-review reports.
• Conduct knowledge transfer and project post-mortem for lessons learned and improving best practices.
• Identifies, quantifies and manages issues impacting delivery of projects. Establish clear goals and priorities needed to assess performance.
• Meet on-time and on-budget project goals and participates in the identification of and planning for future resource needs.

Qualifications:

• Undergraduate degree or equivalent work experience.

Desirable:

• Additional certification in Change Management (eg: APMG, Prosci/ADKAR).
• Related Post-grad qualification.
• Experience in at least one of the following areas; project management, change management, communications, or training design and delivery.

Skills:

• Excellent client-facing skills
• People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
• Team work and emotional intelligence
• Good self-management – continuous performance is both a goal and a mind-set
• Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
• High value on openness and transparency

Experience:

• Must have experience in Procure to Pay process
• Experience and knowledge in change management methodologies and has awareness of new and emerging technologies and developments
• Has good applications/technology knowledge, building on specialist domain knowledge. Has practical experience of and is proficient with project management tools and frameworks required to deliver.
• Strong understanding of the project management lifecycle and experience with all stages of the product development lifecycle (concept to launch)
• Experience in applying problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems
• Experience in providing technical guidance to enable others and solving technical queries from junior colleagues
• Highly proficient in MS Excel, PowerPoint and Word
• Knowledge of client/server architecture, object oriented design/development and package implementation
• Experience using project management tools, tracking plans and actual statistics from inception through to implementation

Benefits:
At Expleo, we are committed to providing a competitive salary and a substantial benefits offering with unique wellbeing, financial and employee recognition programmes.
We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help our you achieve a healthy work life balance.

By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.

• APMG Change Management Practitioner Certification – if not obtained, we’ll support you in gaining the APMG Change Practitioner Certification within your first six months at Expleo
• Collaborative working environment – we stand shoulder to shoulder with our clients and ours peers through good times and challenges
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
• Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
• Always working as one team, our people are not afraid to think big and question the status quo.

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.