Change Manager - REMOTE

at  Splunk

Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it’s our people that make Splunk stand out as an amazing career destination and why we’ve won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your “million data points”. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
We are looking for a Change Manager to help “engineer” the people-side of changes introduced by some of Go-To-Market Operations’s most complex and critical initiatives. You will join a dynamic, creative, results-oriented, and entrepreneurial team within GTM Operations that leads sophisticated, cross-functional efforts to position the company for continued high growth.

REQUIREMENTS:

• 3-5 years of experience and understanding of applying change management methodologies, processes, and tools to build and implement change plans to drive employee adoption. Ideally holds a PROSCI or similar certification.
• Excellent written communications and presentation development; able to build copy for a variety of vehicles and audiences including individual contributors and executives.
• Good problem solving, conflict resolution, and influencing skills
• Ability to measure adoption to report on change management progress, future planning, and success.
• Ability to work with cross functional partners like enablement and corporate communications teams
• Project and Program management experience
• A critical thinker who can be a great teammate and collaborative
• Experience with Salesforce and in-app guidance/help tools is an asset.

ROLE:

• Manage change within our portfolio to support large scale business transformation initiatives.
• Craft and implement change plans (process, tools and techniques) to drive the people-side of transformational programs
• Work closely with our internal partners, including enablement, corporate communications and program teams to deliver programs to the field.
• Support leadership alignment by plugging into a system to inform, educate and engage leaders on transformational programs
• Establish post launch programs with incentives that promote, reinforce, and sustain change over time
• Find ways to overcome organizational inertia, individual resistance to change, or change saturation
• Define adoption success metrics for the change before the program starts and measure against that post program execution
• Passionate about helping people thrive, not survive, while navigating a portfolio of deep change to organizations, business processes, systems and technologies in a fast paced SaaS company.

RESPONSIBILITIES:

• Develop, deliver and manage programs to the field (plans, processes, tools, techniques, etc.) that foster organizational effectiveness
• Apply a structured change management methodology to ensure global adoption of new processes, experiences, and tools by Splunkers and our partner ecosystem
• Contribute to the vision, strategy, and execution of programs through the development and delivery of change strategies, assessments, plans, assets, and results
• Collaborate and partner with the broader enablement and communications groups for the execution of plans and creation of deliverables globally, and at scale
• Enable partner engagement plans, including handling feedback loops to identify gaps and introduce plans to address and mitigate issues.