Change & Shared Service Control - Assistant Manager

at  Lloyds Banking Group

End Date
Monday 22 April 2024
Salary Range
£42,120 - £46,800
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
JOB TITLE: Change & Shared Service Control Specialist, Assistant Manager
LOCATION: Leeds, Halifax, Glasgow, Edinburgh.
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our Risk hub locations.
As a Change & Shared Service Control Specialist you’ll be responsible for supporting & monitoring the control environment to support the management of Change & Execution Risk and Internal Supplier Risk, working in collaboration with other SMEs to ensure Risk Function’s change agenda and internal service provision requirements.
Job Description

• Lead management of Internal Supplier Risk & Change & Execution control environment including control testing & effectiveness, engagement with application owner population & reporting of compliance.
• Management of framework & governance surrounding the Group’s shared service requirements, working closely with colleagues across all Group entities to understand how services are operating.
• Works with risk and control owner teams to help deliver against aligned customer, business and strategic outcomes.
• Produces timely and accurate documents and reports by collecting risk and control data from a variety of sources and input data into standardised formats.
• Assists the development of the first line control management centre of excellence that supports safe growth and enables high quality customer service.
• Delivers prescribed outcomes by working with established control design, mapping, monitoring and testing approaches. Reports findings and deviations using concise and clear reporting and escalates appropriately to senior colleagues.
• Works with risk and control owner teams to investigate questions related to the existing control environment.
• Provides advice to managers on how to apply a wide variety of control monitoring and testing procedures.
• Supports timely reporting on the effectiveness and performance of controls and compliance. Identifies and reports any deviations to more senior colleagues.
• Assists in the management of actions on operational risk events and breaches following Risk & Control Self-Assessment (RCSA). Identifies issues and then suggests and implements improvements to control environment with guidance from senior colleagues.