Chapter Lead, Change Management (12-month Secondment)

at  Commonwealth Bank

CHAPTER LEAD, CHANGE MANAGEMENT

* 12-month Secondment/ MTA for external candidates*

• Sydney location
• You are passionate about change and digital technology

• Our team is committed to providing the best digital experiences for our customersWe work in a collaborative, fast-paced environment committed to continuous improvement

• Building and maintaining strong relationships with stakeholders, including engaging with senior stakeholder groups
• Conducting detailed change impact assessments for initiatives to determine the impact on our people, our business and the Group
• Adhering to the Group Delivery Framework to develop and deliver fit-for-purpose change solutions and interventions, including communication collateral, training/reference materials and presentations
• Considering the success measures and OCM risks for changes, using metrics to monitor progress, adoption and sustainability
• Providing people leadership and management including on-boarding, hiring, skill building, career development, coaching, performance management and team engagements for Chapter members
• Having the oversight of OCM requirement and activities across crews and domains
• Facilitating the constructive resolution of conflicts that may arise both internally and externally to the Chapter
• Collaborating across the OCM Chapter Area and Practice to drive knowledge sharing, best practice and problem solving.
• Undertaking other key initiatives as required to support the Chapter and Practice
• Role modelling the Group’s values and adhere to Group’s Code of Conduct, which sets the standards of behaviour, actions and decisions we expect from our people.