CHC Finance Administrator - Continuing Healthcare

at  NHS Nottingham Nottinghamshire Integrated Care Board

Nottingham and Nottinghamshire ICB are seeking an enthusiastic and motivated administrator with experience of working within a financial environment to join their NHS Continuing Healthcare (CHC) Team, providing administrative support to the ICB.
The successful candidate will be guided by supportive, experienced team members to enrich their learning journey with CHC (Continuing Healthcare)
As a CHC Finance administrator, you will process CHC invoices. As part of a small team of Finance Administrators the post holder will check CHC invoices are correct, record them on to the CHC database and code them ready for approval by a manager and subsequent payment. The post involves liaising with care providers and resolving invoice queries to deliver an effective and competent service.
Candidates should possess good organisational, numeracy and communication skills. You must be confident in completing tasks using own initiative. Good sound knowledge of all Microsoft Office packages, and data inputting skills are essential.
Attention to detail, the ability to prioritise your own workload effectively and work unsupervised is also essential. You must have a good understanding of confidentiality and data protection.
This role will provide financial support to the Nottingham & Nottinghamshire ICB to enable the teams to deliver an efficient and effective service for patients. The role will support the planning and commissioning process for Continuing Care and Section 117 aftercare, working within the National Framework for NHS Continuing Healthcare and NHS Funded Nursing Care (FNC), local s117 after-care policies and the National Framework for Children and Young People’s Continuing Care.

WE ARE LOOKING FOR SOMEONE WITH THE FOLLOWING SKILLS:

Excellent numeracy skills
Attention to detail
Flexible/adaptable
Good communication skills, verbal and written
Team player
Keen to deliver quality of service at all times
Excellent IT skills
Enthusiastic and able to work with initiative
Analytical skills
Good with excel spread sheets - data manipulation and interpretation skills
Organisation is key
Ability to manage and prioritise workload to ensure achievement of deadlines
The successful candidate will work within a small and friendly Continuing Healthcare team within the ICB. The work is fast paced, however the successful candidate will be guided by supportive, experienced team members to enrich their learning journey within CHC (Continuing Healthcare).

To validate and process invoices from providers including liaison with care providers in regard to invoice variations, queries and payment.
To act as first point of contact for the team, and deal with routine and specialist enquiries from patients, their families/carers, care providers and health/social care staff in a pleasant timely manner and respecting patient confidentiality at all times, referring to others as appropriate
Answer telephone calls, tasking messages and passing on accurately to the relevant departments/person.
Responsible for sorting of all incoming post and ensure distribution to the relevant departments, and to ensure that all out going post is documented.
To maintain and update patient invoice records on the continuing care database for Nottingham & Nottinghamshire ICB adults and children’s continuing care cases and section 117 after-care cases, ensuring an accurate and up to date record of expenditure.
To have good knowledge of excel spread sheets.
Assist the Commissioning Support Officers with the processing of the quarterly recharge from the local authorities, checking each patient line matches the CHC database, resolving queries and uploading the agreed re-charge onto each patient’s CHC record –attention to detail is crucial for this task.
To assist the team with issuing of letters to patients and next of kin regarding their continuing care status.
To assist the team with the issuing of individual patient agreements and letters confirming the funding arrangements.
Inputting into, monitoring and printing reports from computerised systems.
Prioritising tasks, working on both an individual and team basis to collectively achieve targets.
Have a flexible/adaptable approach to their work in order to meet various deadlines
To carry out any other duties as reasonably required