Chick-fil-A Team Leader

at  ChickfilA

A Shift Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

QUALIFICATIONS AND REQUIREMENTS:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, team lead, restaurant assistant manager is not required but is preferred.
  Most Chick-fil-A® Restaurants are operated by independent franchised business owners
  who make all their own employment decisions and are responsible for their own
  content and policies.
  Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
  Pay: $19 - $20 / hour

Benefits:

• Employee discount
• Health insurance
• Flexible schedule
• Paid training

Job Type: fulltime, parttime

Schedule:

• Weekend availability
• Holidays
• Day shift
• Night shift

Education: No education required
Work location: On-sit

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest’s needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Assist leaders in all aspects of shift running
• Excellent communication skills, both written and spoken