CHIEF OPERATING OFFICER (COO)

at  UM CONSULTING PTE LTD

Responsibilities

• This position will oversee SEA and MENA operations
• Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships
• Identify and manage initiatives to improve operational processes and reduce operational risks.
• Monitor operational and risk metrics and escalate potential issues or anomalies
• Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings
• Work effectively with cross-functional teams within Operations as well as Marketing.
• Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials
• Troubleshoot and solve ad-hoc issues in a timely manner
• Manage the full lifecycle of operations from strategy to implementation.

Requirements:

• At least 2 year of experience in blockchain industry
• At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management
• 3 years of management experience
• Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology
• Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting
• Strong commercial and operational acumen and critical problem solving skills
• Experience in trading operations and asset custody
• Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements
• Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region
• Experience in and understanding of blockchain trading business a plus

Working at XT

• Do something meaningful; Be a part of the future of finance technology
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company

• This position will oversee SEA and MENA operations
• Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships
• Identify and manage initiatives to improve operational processes and reduce operational risks.
• Monitor operational and risk metrics and escalate potential issues or anomalies
• Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings
• Work effectively with cross-functional teams within Operations as well as Marketing.
• Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials
• Troubleshoot and solve ad-hoc issues in a timely manner
• Manage the full lifecycle of operations from strategy to implementation