Chief Operations Officer - Transmission

at  Pedernales Electric Cooperative

POSITION SUMMARY

This position is responsible for overseeing and managing all utility operations of electric power transmission, including transmission operations, design and construction, maintenance, system engineering and protection, and control center operations.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of business and management principles including strategic planning, resource allocation, leadership techniques and budgeting.
• Knowledge of current trends and developments in the electrical distribution industry.
• Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information.
• Knowledge of generally accepted accounting principles, internal control concepts, and computerized accounting systems.
• Knowledge of principles and processes for providing customer service.
• Skilled in monitoring and managing performance.
• Skilled in establishing and communicating performance expectations and metrics.
• Skilled in time management.
• Skilled in prioritizing and managing changing priorities.
• Skilled in anticipating, identifying, analyzing and resolving conflict and problems.
• Ability to link business processes and strategies.
• Ability to strategically plan and execute.
• Ability to manage multiple priorities in fast paced environment.
• Ability to accept and adapt to change.
• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.
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MINIMUM QUALIFICATIONS - (EDUCATION, EXPERIENCE)

• Bachelor’s Degree in a related field.
• Master’s Degree preferred.
• Fifteen (15) or more years of experience, including ten (10) years or more in senior level management positions.
• Valid Driver’s License

ESSENTIAL DUTIES & RESPONSIBILITIES

• Oversee the Cooperative’s electric power transmission functions including operations, capital planning, development, and resiliency.
• Design and implement business strategies and plans that support the Cooperative’s strategic initiatives across all business areas.
• Develop short and long term operational and planning strategies and provide direction to each business unit or department.
• Ensure that the Cooperative’s mission, vision, values and strategic initiatives are cascaded throughout the organization.
• Monitor and measure organizational performance against strategic initiatives.
• Manage, maintain and improve employee morale.
• Maintain compliance with NERC bulk electric system standards, including but not limited to Operations and Planning, and CIP (Critical Infrastructure Protection) reliability standards, and any emerging regulations.
• Serve as a key Cooperative representative with regulatory agencies, including North American Electric Reliability Corporation (NERC), Federal Energy Regulatory Commission (FERC), Public Utility Commission of Texas (PUCT), the Electric Reliability Council of Texas (ERCOT), and Texas Reliability Entity (Texas RE). Maintaining a positive and cooperative relationship.
• Ensure that the Cooperative meets its financial objectives by business unit.
• Set comprehensive and measurable goals for each business unit.
• Establish operational policies that promote the Cooperative’s culture and vision.
• Lead the transmission operations team to encourage maximum employee performance and dedication.
• Evaluate performance by analyzing and interpreting data and metrics.
• Spearhead the development, communication and implementation of effective growth strategies and processes.

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• Provide timely reports on the business to the Chief Executive Officer and the Board of Directors.
• Assist the Chief Executive Officer in managing and protecting the Cooperative’s image and brand.
• Serve as the internal focal point for all business-related activities for Transmission Operations, Engineering, Safety and Support Services.
• Ensure that the transmission operations management team is working in a cohesive manner to implement the Cooperative’s strategic initiatives.
• Plan and prioritize customer, employee and organizational requirements.
• Maintain and monitor staffing levels to fulfill organizational requirements.
• Maintain relationships with key external stakeholders and local municipal entities.
• Exercise financial controls to ensure adherence to established budgets.
• Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate the rapid growth objectives of the Cooperative.
• Motivate and lead a high-performance management team.
• Develop policies to attract, recruit and retain members of the senior leadership team.
• Foster a success-oriented, accountable environment within the Cooperative.
• Benchmark and implement best practices in the electrical distribution industry.
• Meet with Board of Directors and committees.
• Supervise the work of office, administrative or customer service employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems.
• Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
• Implement corporate and departmental policies, procedures and service standards in conjunction with management.

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• Develop programs and procedures that provide for the internal review and audits of procurement and payment transactions to ensure full compliance and accurate financial reporting.
• Direct the design of processes and procedures that provide for appropriate separation of duties and checks and balances to ensure full disclosure and integrity of all financial processing procedures.
• Discuss job performance problems with employees to identify causes and issues and work to resolve problems.
• Teach and instruct employees in job duties and company policies or arrange for training to be provided.
• Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action.
• Recruit, instruct and supervise subordinates.
• Interpret and communicate work procedures and company policies to staff.
• Maintain the security of confidential information
• Stay abreast of advances in technology
• Demonstrate regular and prompt attendance
• Performs other related duties as necessary or assigned

SUPERVISORY AND/OR LEADERSHIP RESPONSIBILITIES

A full range of supervisory activities, training, evaluation, counseling and recommendation for termination. This includes, but is not limited to, effectively communicating organizational policies and other information to subordinates, ensuring that employees have a clear understanding of their responsibilities.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• The employee may be required to stand; reach with hands and arms, stoop and kneel.
• The employee may be required to sit or stand for long periods of time.
• The employee may be required to lift, carry, push, pull or move up to twenty-five pounds.
• The employee may be required to travel.
• This position frequently requires work in both a field and office environment.
• The employee is infrequently exposed to outside weather conditions including wet or humid conditions.
• The noise level in the work environment is usually low to moderate.
• Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period.
• This position may be required to work more than forty hours per week