Chief Resilience Officer

at  Westpac

HOW WILL I HELP?

This role is responsible for leading and executing the Group’s ability to anticipate, manage and withstand, and recover from disruptions. Reporting to the General Manager, Property, Procurement and Protective Services, the Chief Resilience Officer will oversee the continued development and sustained management of the Westpac Group’s operational resilience, business continuity, crisis management and service provider governance. Sitting in the Customer and Corporate Services shared services division in the Westpac Group, you, along with the Business Resilience team, will support businesses across the whole Group.
As the Chief Resilience Officer, you will be accountable for the development and oversight of policies, frameworks and programs intended to mitigate / reduce business disruption impact, ensure compliance to regulatory, strategic, operational, financial obligations whilst managing and overseeing incident responses. In this newly created role, you will build and manage a team of professionals who will ensure that the Westpac Group has robust business continuity plans in place to maintain critical operations and services during emergencies or crises. This includes coordinating response efforts, establishing alternate facilities, and testing continuity plans through simulations or exercises.
The Chief Resilience Officer will be a high profile role where, for major issues that impact the Group, you will lead its crisis response and oversight, as well as any post incident reviews. To that end, you must build and foster trust-based relationships with business leaders, key stakeholders including regulators, strategic partners and professional organisations and act as the trusted advisor to all organisational stakeholders, including directly to the Group Executive team and Board.
Critical to the role is the management of the governance of the Group’s compliance to CPS 232 and SPS 232 - Business Continuity Management, and in future, CPS 230 Operational Risk to support the Westpac Group in ongoing proactive resilience across its business including critical operations and material service providers. You will also lead the Westpac Group’s Business Resilience and Service Provider Governance teams with ultimate responsibility for framework design, policy and standards, and assisting all Westpac Group businesses with implementation, adherence, testing and monitoring of appropriate controls to comply with the standard.

HOW DO I APPLY?

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email talentacquisition@westpac.com.au
Please ensure you have spoken to your People Leader before submitting your application.
Our people are our highest priority, and we are committed to placing our redeployees in available roles before we review other applicants

Please refer the Job description for details