Cisco Quoting Specialist | Rosedale AUK

at  Ceva Logistics

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.

YOUR ROLE

The Cisco Quoting Specialist is responsible for managing all Cisco quote requests and Bill of Materials (BOM) requests sent from our key telecommunications customer. Operating within Cisco, customer and our systems, you’ll ensure that all order and quote processing is undertaken in accordance with Cisco’s requirements.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

• Deliver high levels of service to the customer including the complete, accurate, and timely quoting, order management and post order follow-up
• Support our customers’ solution architects in quoting and ordering the requested BOMs
• Ensure maximum discounts are achieved via deal registration against the applicable programs, and that maximum value is driven from rebate programs
• Maintain seamless communication with various teams - Service Delivery, Supply/Supplier Management, Logistics & Distribution, Reporting.

Our ideal candidate has experience gained in a customer service and/or quote desk role with applied knowledge / experience in Cisco (products, bundles, deal registration, portal), as well as:

• NCEA Level 3 or equivalent
• Competency in MS Office applications
• Effective planning, prioritisation and communication skills
• Strong attention to detail and capacity to work to strict deadlines
• Bonus: Cisco certifications and/or experience working in telecommunications