Claims Advisor – Suncorp CTP Claims

at  Suncorp Group

• Full time opportunity available in end to end management of a portfolio of CTP claims
• Join a high performing team and use your previous CTP experience
• Brisbane and North Queensland locations available with flexible working options

THE OPPORTUNITY

Are you passionate about helping people? Do you thrive on providing exceptional service to customers during their times of need? We’re seeking dedicated individuals to join our team and make a meaningful impact in the world of CTP insurance. If you’re looking for a rewarding career where you work closely with injured parties, healthcare professionals and legal representatives to ensure the best possible outcomes for our customers, then this might be the perfect opportunity for you.

We are looking for a Claims Advisor to join our dynamic team. As a member of our team you will -

• Manage a portfolio of claims from lodgement to resolution
• Assess claims for reasonable and appropriate treatment and rehabilitation needs
• Investigate claims and interpret medical documents with a focus on proactive claims management
• Ensure legislative compliance timeframes are met in conjunction with following all internal policies and procedures
• Provide an excellent level of customer service to all internal and external stakeholders
• Calculate settlement offers, negotiate settlements and attend settlement conferences with lawyers and Counsel
• Display behaviours that contribute and drive a positive culture