Claims Advocacy Specialist - Financial Lines

at  Aon Corporation

CLAIMS ADVOCACY SPECIALIST - FINANCIAL LINES

We’re looking for a Claims Advocacy Specialist to join our growing Financial Services & Professions Group (FSPG) team in Singapore.

REQUIREMENTS

• At least 4–6 years of relevant experience with strong knowledge in general claims
• CGI/HI or relevant insurance qualification;
• Diploma/Degree holder or ACII/AAII qualifications and equivalent preferred;
• Proficient in Microsoft Office applications (word, excel, PowerPoint)
• Good communication and presentation skills
• Ability to work with others under pressure and to resolve conflict in a constructive manner

• delivery of claims and coverage assessments and advocacy to resolve issues for the team and for Aon Singapore’s clients;
• liaisons with clients, insurers, adjusters/legal counsels and other stakeholders to facilitate timely communication and support throughout the claims handling process;
• negotiations with clients, insurers, adjusters, and technical consultants;
• collaboration with internal teams, including brokers, underwriters and operations staff to ensure seamless coordination and resolution of claims issues
• provision of loss analysis/claims report and regular claims review with all stakeholders;
• data management and maintenance of the team’s claims folders as well as the Claims Reporting Platform (CRP