Claims Assistant - Surety

at  Skyward Specialty Insurance

Overview:
Skyward Specialty is a property and casualty insurance holding company formed in 2007. Based in Houston, Texas, and with staff throughout the country, Skyward Specialty provides admitted and non-admitted solutions to retail and wholesale distributors, managing general agents and captive markets. We have built highly respected businesses in specialty lines including management liability, professional liability, medical stop loss, surety, E&S property and liability, and large commercial property, as well as multi-line solutions for the energy, trucking, and construction industries.
At Skyward Specialty, we approach this business differently. In fact, we’re different from most others in our industry in just about every way. We have the spirit of a start-up with the security of over $1.4 billion in Written Premium. We put immense brain power and energy into finding greater insights to uncover better opportunities for our clients, partners, and people. We think at a higher level, so they can succeed at a higher level.

SUMMARY

This position will provide support to the Surety Claims Department. The position will have contact with surety claims attorneys and adjusters, as well as Skyward’s claims operations staff. This position will assist in maintaining claim files and supporting surety claims adjusters with information management, and providing general office administrative functions, as needed.

QUALIFICATIONS, EDUCATION AND EXPERIENCE:

• 2+ years of experience in a highly administrative role
• Surety experience preferred, but not required

KNOWLEDGE, SKILLS, AND ABILITIES:

• Due to the remote nature of the position, must be able to work with minimum supervision
• Strong verbal and written communication skills
• Proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word)
• Analytical and detail oriented
• Ability to interact with a wide variety of people daily, in person, via telephone and email
• Accuracy, thoroughness, and attention to detail are essential
• Able to independently multi-task and establish priorities
• Learns quickly and demonstrates an open attitude when facing new problems, processes, or procedures, and takes advantage of diverse sources of information to solve problems
• Able to work effectively in a diverse team environment as well as independently
• Able to complete tasks and assignments in a high-volume work environment

• Provide administrative support to multiple Surety Claims Adjusters
• Electronically file claim correspondence and maintain claim files
• Set-up new claim files
• Retrieve information using various claims systems to prepare, verify, and/or file documents
• Prepare and distribute office correspondence and mail
• Maintain calendar appointments/meetings
• Prepare form claim letters and communications
• Provide administrative support as needed
• Perform additional projects as requested
  Qualifications: