Claims Consultant Cape Town
at RBS Insurance Brokers
Cape Town, Western Cape, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 22 Aug, 2024 | Not Specified | 23 May, 2024 | N/A | Communication Skills | No | No |
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
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Contract to Hire – Corp 2 Corp |
Description:
Financial:
- Ensure appropriate minimisation of claims and claims expenses
- Ensure and contribute to minimisation of general expense
Minimum Qualifications and Skills:
- Matric or equivalent
- RE 5
- FAIS appropriate qualification/credits
- Computer literate
- CIMS - advantageous
- Excellent communication skills (verbal & written
Minimum Experience:
- 3?years claims experience (Personal Lines and Commercial
Responsibilities:
To provide stakeholders (e.g. clients, account executives) with efficient claims advice and administration according to the required standards and procedures in support of the business strategy.
Financial:
- Ensure appropriate minimisation of claims and claims expenses
- Ensure and contribute to minimisation of general expenses
Client:
- Ensure that all stakeholder (e.g. clients, AE’s, insurers) communication is accurate, timeous, professional and relevant
- Build and maintain mutually beneficial relationships with internal (e.g. account executives) and external (e.g. clients) stakeholders
- Keep client informed regarding to progression of the claim
- Ensure and contribute to achieving the required client satisfaction targets
Business Processes:
- Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to):
- Claims Administration
- Receive claims notification, and send and obtain any relevant forms or documents as may be required
- Administer complete claims process according to defined claims procedures until claims are settled
- Appoint assessor or loss adjustor
- Apply policy terms and conditions
- Keep internal system and records up to date at all times
- Keep relevant internal stakeholders up to date on the progress of registered claims
- Make assessment of claims validity and estimate value and administer mandated claims
- Forward claims in excess of mandate to insurer
- Obtain quotes for services
- Arrange approval and payment for claims costs in line with claims and cover
- Act as intermediary between insurer and client and timeously relay communication, requests and documentation
- Follow the recoveries process, diarise follow-ups and keep clients informed
- Ensure productivity targets are met
- Contribute towards and ensure continuous improvement in own and team performance
- Adhere to company mandates
- Participate and contribute in ad hoc projects
- Report any suspected fraud, misrepresentation and/or dishonesty
- Keep accurate record of own activities
Learning and Growth:
- Live the RBS values by committing to the organisational values
- Ensure continuous self-development
- Share information and knowledge with the team
Minimum Qualifications and Skills:
- Matric or equivalent
- RE 5
- FAIS appropriate qualification/credits
- Computer literate
- CIMS - advantageous
- Excellent communication skills (verbal & written)
Minimum Experience:
- 3?years claims experience (Personal Lines and Commercial)
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Insurance
Banking / Insurance
Insurance
Graduate
Proficient
1
Cape Town, Western Cape, South Africa