Claims Coordinator - VIC

at  Burbank

Building & Construction Other VIC Other Permanent / Full Time

21/6/2024

• Great work culture with unbeatable employee benefits
• Join our group of companies which consists of over 700 employees
• Great career opportunities

ABOUT US

Professional, efficient, and accomplished, Beacon Building Services (BBS) provides customers with repair and refurbishment services for both residential and commercial projects. With teams in both Victoria and New South Wales, BBS has the ability to take on large volumes of work during peak times, all while maintaining a consistent, exceptional service. BBS can offer clients a solution for virtually any building issue.
We are offering an opportunity for someone who is highly motivated to join our team. The position is a full time permanent position.

We are offering an opportunity for someone who is highly motivated to join our team. The position is a full time permanent position. The successful candidates’ tasks will include, however are not limited to:

• Registering new jobs into out claims into our main job management system.
• Planning and booking estimator appointments based on location and type
• Triaging incoming calls and direct to the appropriate area of the business.
• Submitting quotes and reports to clients through dedicated portals, as required.
• Arranging specialist reports and make-safe trades as required.
• Supporting customer enquiries and facilitate the resolution of those enquiries
• Assisting in meeting client service levels by responding quickly and flexibly to urgent matters, client requirements and any business priority that arises and regularly update client portals accordingly.
• Providing administrative support through the processing of jobs, invoices, archiving and other duties as required.
• Reacting and respond quickly and flexibly to urgent matters, client requirements and any business priority that arises as directed by the leadership or management teams.
• Providing general administration support to all areas of the business as otherwise required.