Claims Officer - Liability

at  Suncorp Group

• Permanent role
• Contribute to a strong collaborative and supportive culture
• Actively share knowledge and advise others with a view to building and developing the technical capabilities of the Injury Liability claims team
• Work from home and office
• Brisbane location

Manage a portfolio of diverse personal injury claims (Public Liability) in accordance with policies and procedures ensuring the most cost-effective and timely outcomes are achieved. Provide assistance, advice and support with respect to our more complex claim files such as:

• Abuse/molestation claims
• Significant injury claims
• Specialist in worker to worker claims.

SKILLS & EXPERIENCE:

• 5-10 years’ experience managing a portfolio of liability claims
• Insurance Claims experience
• Knowledge and use of Mainframe applications/IT & reporting systems used by Commercial Claims
• Sound knowledge of applicable legislation, regulations and guidelines applicable to the department
• Ability to develop solutions and courses of action by using an information base to identify key issues, compare with other data and determine cause-effect relationships.

CULTURE:

Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance, banking and corporate services. We promote a high-performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time. Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row.
Employee benefits | Suncorp Group
If this role sounds like the challenge you have been looking for please submit an application online today. For more information please contact annettefrasca@suncorp.com.au
We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact annettefrasca@suncorp.com.au for a confidential conversation.
Advertised: 17 Jun 2024 AUS Eastern Standard Time
Applications close: 08 Jul 2024 AUS Eastern Standard Time

• End to end management of Injury Liability claim files ensuring best practice processes and procedures are maintained in a cost effective and timely manner
• Provide underwriters and leadership with feedback around issues or risk deficiencies identified during a claim’s management
• Contribute to the development of the Injury Liability market profile through Best in Class claims service to our targeted market segment
• Increase awareness of the cost and consequence of technical decisions with respect to our specialist portfolio
• Engage with internal stakeholders on the interpretation of policies and legislation as required.