Claims Team Lead

at  Lockton Inc

Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Secondary locations
San Francisco, San Diego
Business unit
West Series
Salary
$126,000-$168,000
Schedule
Full-time
Job type
Standard
Workplace
Hybrid
Your Responsibilities

Position responsibilities

• Manage, mentor, and direct the work of Insurance and Claims Counsel and other associates assigned to the claims department.
• Assist in, and help lead, the conceptualization, development, and implementation of departmental initiatives, strategies, and process.
• Responsible for handling large volume of executive line claims, including:

o Review and analyze executive line claims for coverage
o Advocate on behalf of clients for insurance coverage, including writing responses to coverage positions
o Advise and consult with clients and internal constituents on coverage issues concerning executive line claims

o Advise and consult with clients about the claim process and potential insurance solutions

• Review executive line policies and specific wording for coverage gaps and potential issues, consult with clients and internal constituents re: same
• Research current trends in law that pertain to executive line space and our clients
• Draft whitepapers and other educational presentations concerning executive line space
• Accumulate required continuing educational credits to maintain current insurance or law license
• Prepare written correspondence, analyses, reports, and memos as needed
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Communicates in a positive manner to contribute to a cohesive, pleasant work environment
• Protect the confidentiality of information learned by performing the duties of the position; reinforce the importance of confidentiality of information to all department associates
• Performs other job-related duties as assigned

Qualifications

Position qualifications

• Law Degree required. Bachelor’s degree in a business-related program or equivalent education and/or experience required.
• Licensed in at least one state and eligible for house counsel admission in Colorado.
• Five plus years of insurance experience supporting clients in claims and coverage issues.
• Understanding of the overall business, operations, and commercial insurance needs of clients
• Executive level presence to interface with top management of other businesses, representing Lockton in the highest professional manner
• Strong presentation skills including preparation and execution
• Consistent proven ability to organize and manage time in order to meet time-sensitive deadlines
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Excellent interpersonal communication skills and ability to interact with clients and associates at all levels of responsibility, building strong internal and external client relationships
• Proven leadership and problem-solving skills, including resolving unusual and complex internal and external issues
• Proven leadership skills with the ability to understand, communicate with, find solutions for, deserve respect from, and motivate others
• Must have the ability to travel by automobile and aircraft and be away from home more than one day and night
• Legally able to work in the United States

Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant’s resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees

• Manage, mentor, and direct the work of Insurance and Claims Counsel and other associates assigned to the claims department.
• Assist in, and help lead, the conceptualization, development, and implementation of departmental initiatives, strategies, and process.
• Responsible for handling large volume of executive line claims, including