Classroom Support Associate

at  Teachers of Tomorrow

CLASSROOM SUPPORT ASSOCIATE

Teachers of Tomorrow is looking to add an enthusiastic Classroom Support Associate to our team. In this role, you will provide superior customer service to our Field Supervisors, who conduct classroom observations of our interns during their internships. You will be a key player in onboarding, training, and assigning our Field Supervisors as they support enrollees in our program. The starting pay for this position is $23.00 per hour

WHO WE ARE

Located in Houston, Texas, Teachers of Tomorrow is the leading national alternative certification program (ACP) provider with plans of continued growth in 2024! Through quality instruction and unparalleled support – Teachers of Tomorrow provides the most effective preparation for educators to make a meaningful difference in the lives of their students. To find out more https://www.teachersoftomorrow.org

• Ensure each intern has an assigned qualified mentor.
• Assist mentors as needed with questions regarding mentor responsibilities, mentor questions and mentor payments.
• Master knowledge of mentor requirements.
• Correspond and follow up with district personnel regarding missing mentor information.
• Guide new Field Supervisors through the onboarding process.
• Assist with annual training for all Field Supervisors.
• Continuously forecast need for additional Field Supervisors.
• Assign interns to Field Supervisors based on geography and capacity.
• Monitor and approve Field Supervisors’ timecards.
• Assist Field Supervisors as needed with questions regarding certification requirements, payment, technical issues, etc.
• Facilitate program partnership with district mentors.
• Ensure that Field Supervisors and interns and mentors are following state regulations.
• Master knowledge of certification requirements and effectively apply company policies and procedures.
• Partner with other departments to maximize the effectiveness of Classroom Support functions.
• Perform other duties as needed.
• Act in accordance with Teachers of Tomorrow core values.

What We are Looking For

• Bachelor’s degree from a leading university with academic excellence.
• Excellent customer service, attention to detail, problem-solving skills, critical thinker and written and verbal communication skills are necessary.
• Superior time-management skills, with the ability to manage multiple deadlines simultaneously.
• Demonstrate enthusiasm, initiative, teamwork, and professionalism.
• Must be able to legally work in any US company without sponsorship.