Clerical Officer - Band 2 Oncology

at  Gloucestershire Hospitals NHS Foundation Trust

To provide friendly and professional administration support to the Oncology Dept, and within the service line as necessary, and under the day to day supervision of the Secretary Supervisor. Provide professional administration cover to the secretarial teams within the Oncology DepartmentConversing with patients/relatives over the telephone; this requires sensitivity as the post holder may be required to deal with people who have difficulty understanding the situation or who maybe aggressive and/or upset. Processing requests for ambulance/car services for attendance of outpatient appointments where required Assisting with the maintenance and filing of Oncology case notes within the various secretarial and admin offices in the department Returning and tracing out Oncology/general hospital notes to the appropriate department or hospital Pulling and prepping copious amounts of hospital notes for clinics. Accessing various hospital systems to retrieve results as required Assisting with typing as required Participation in the registration of new patients; archiving of notes and participating in the processing of archived notes outwards/inwards Collecting notes for clinics from various hospital departments Entering patient data into the computerised patient administration system (Trak) on a daily basis Preparing incoming and outgoing postal correspondence, ensuring that priority post is sent out on a regular and daily basis; use of external postal system.
Assisting with covering of reception desks when required Provide relief admin cover for annual leave and sickness in the Oncology Department when required and at short notic

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