Clerical Officer

at  North Tees and Hartlepool NHS Foundation Trust

PLEASE SEE ATTACHED JOB DESCRIPTION FOR FULL DETAILS:

Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities.
Participate in review of own performance regularly and development of personal development plan at least every 12 months
Take responsibility for own actions
Recognise own personal strengths and weaknesses and identify appropriate strategies to enhance the strengths and overcome or minimise the weaknesses
Apply personal effectiveness skills in terms of time management, prioritisation, resource management, self-motivation and team work

PLEASE SEE ATTACHED JOB DESCRIPTION FOR FULL DETAILS:

Reporting to the Administration Service Lead, and supported by Senior
Administrators and Clinical Support Officers.
The post will be based at the University Hospital of North Tees but may require cross site cover with the University Hospital of Hartlepool dependent on service need. The role will be situated within the Flexible Administration hub, part of the Healthy Lives Administration Department
The post holder will work to a shift pattern which will include some weekend working depending on the needs of the service
The opening hours for the Healthy Lives Administration Service are: Monday to Friday 8.00 – 18.00. Weekends and Bank Holidays 08:00 – 20:00 where applicable
Undertake a full range of administrative support tasks, both within clinical administrative departments and on ward and clinic areas as and when required in line with service needs and priorities.
Be fully conversant with and adhere to all work related policies, procedures and guidelines, ensuring that all work outputs are completed as required and that all related targets and timescales are met.
Use all appropriate technologies and equipment to their optimum functionality to assist in the provision of an efficient, effective and comprehensive administrative service to support the provision of care to patients.
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
We recruit for values and “Together we are North Tees & Hartlepool”

PLEASE SEE ATTACHED JOB DESCRIPTION FOR FULL DETAILS:

Demonstrate commitment to Improving Working Lives (IWL) standard principles and flexible
working patterns to meet the needs of services and staff.
Tackle discrimination and harassment, and promote equality and diversity in the workplace.
Reduce sickness absence, work place accidents and promote zero tolerance on violence against staff.
Take responsibility for personal development and education and the development of a personal development pla

Please refer the Job description for details