Clerical Officer

at  North Tees and Hartlepool NHS Foundation Trust

An exciting opportunity has arisen for a Clerical Officer to support the Pathology administration team.
The post holder will perform a range of duties within their field of speciality in order that the Department fulfils its service requirement to the Trust and complies with national standards including those set by United Kingdom Accreditation Service and the Human Tissue Authority
The post is for 12 hours per week details to be discussed at interview stage .
This post may close once sufficient applications are received.
Please contact Pauline Butterworth for further details on telephone 01642 624131
Dealing with telephone calls from service users in a professional manner that is consistent with legislation, policies and procedures including data protection and confidentiality,
Liaising with the multi-disciplinary team within the service and with staff from other departments in a professional and courteous manner.
Assist in the locating, collecting and returning case notes using the appropriate tracking procedures and following trust guidelines.
General office duties including opening and distributing post, housekeeping, filing, photocopying and maintaining stock of routine supplies.
Assist in ensuring a healthy, safe and secure working environment for self and team.
Data entry of results/information i.e. patient assessments etc, where appropriate using appropriate technologies and systems
Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff
Tackle discrimination and harassment, and promote equality and diversity in the workplace
Reduce sickness absence; work place accidents; and promote zero tolerance on violence against staff
Take responsibility for personal development and education and the development of a Personal Development Plan.
Any other ad-hoc duties as and when required in line with service needs.
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.
We recruit for values and “Together we are North Tees & Hartlepool”
The Specific job description and person specification are attached in the designated area of this adver

Please refer the Job description for details