Clerical Officer

at  Northumbria Healthcare NHCT Northumbria Healthcare NHS Foundation Trust

Applications are invited from candidates who are suitably qualified and experienced in clerical work to join our busy Cardiac investigations Department at Wansbeck General Hospital.
The successful candidate will support the clinicians in managing waiting lists and arranging diagnostic tests in the department as well as greeting patients in the waiting area as receptionist.
You will be required to have or gain good knowledge of our patient administration system and should be proficient in all IT packages and their applications.
The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.
The successful candidate will support the clinicians in managing waiting lists and arranging diagnostic tests in the department as well as greeting patients, filing, retrieval scanning and storage of electronic patient records, handling post and dealing with telephone enquiries
You will be required to have or gain good knowledge of our patient administration system and should be proficient in all IT packages and their applications.
The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.

• To assist in the general efficient running of the Cardiology Investigations Department filing, manage referrals and booking of appointments for diagnostic testing, retrieval and storage of patient records, handling post and dealing with telephone enquiries and patients within the department.
• To cover for other Band 2 Clerical jobs as required.

Please refer the Job description for details