Clerical Officer

at  Ramsay Health Care

PATIENT ADMINISTRATION OFFICER

Glengarry Private Hospital, Duncraig and Attadale Private Hospital, Attadale

• Casual roles: Enjoy flexible hours for better work life balance
• Gain immediate access to an impressive array of employee benefits and programs
• Experience career diversity, complexity & opportunity.

REQUIREMENTS

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

ABOUT THE ROLE:

Must be available to work Monday to Sunday shifts across two sites - Glengarry Private Hospital and Attadale Private Hospital.
In the role of Patient Administration Officer, your primary responsibility will be to deliver a comprehensive and customer-focused service across all Front Office functions, with a particular emphasis on administrative tasks related admissions.

YOUR DUTIES WILL ENCOMPASS BUT ARE NOT RESTRICTED TO:

• Patient admissions
• Processing all booking requests from VMOs or patients and reviewing theatre lists as needed.
• Thoroughly checking all received paperwork and initiating follow-up actions as necessary, ensuring patients possess the appropriate level of health fund coverage.
• Proactively reaching out to patients to schedule appointments in a timely manner.
• Processing admissions accurately in the relevant system, such a Meditech.
• Ensuring the successful implementation and consistent adherence to standard policies, processes and documentation within the Revenue Cycle.

To succeed in this role, you will be able to work seamlessly within a dynamic, collaborative team.

• Effective Communication and Interpersonal Skills: Your ability to communicate will be an asset.
• Proven Teamwork: You have demonstrated your ability to work both collaboratively and independently when needed.
• Strong Customer service skills: Your commitment to exceptional customer service sets you apart.
• Timely tasks Completion: You can efficiently complete tasks within designated timeframes
• Computer Skills : Proficiency with MS Office suite and adept keyboard and computer skills
• Organisational Skills: You exhibit efficient organisational skills and can effectively prioritise tasks.
• Basic Medical Terminology Knowledge: Familiarity with medical terms adds value to your profile.
• Problem-Solving Aptitude: You display an effective ability to solve problems