Clerical Officer

at  Swansea Bay University Health Board

An exciting and unique opportunity has arisen for a friendly, hardworking and experienced Clerical Officer to join our Rheumatology / Osteoporosis Team. We are looking for an enthusiastic and well-motivated individual with good communication, organisation and interpersonal skills, with the ability to work as part of a team and on their own initiative; you will provide vital administrative support for the Rheumatology / Osteoporosis team.
The ideal candidates will have previous clerical experience with a high level of computer literacy and will be able to deal effectively with prioritising workload and deadlines. The post holder must be able to work with discretion and maintain confidentiality at all times.
To work as a member of the Rheumatology/ Osteoporosis team providing efficient and effective administration/clerical support for the Rheumatology clinical services
The Clerical officer will maintain a close working relationship with the Assistant Directorate Manager and Consultants as well as other medical, admin and nursing staff within the service.
General administration duties such as dealing with patient/colleague queries, outpatient booking and planning will be part of this role. Printing of outpatient clinic letters and patient correspondence letters, printing of dexa reports, uploading scans into cellma and entering referrals onto WPAS will also be part of this role.
The post holder will take queries from patients, dealing with those within the role and passing on details to the appropriate member of staff to deal with.
The post holder will work with the Support Manager to deal with any issues as they arise.
This post will be based in Neath Port Talbot hospital but working across sites may be required to ensure the service’s needs are met.
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe’s most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply

Please refer the Job description for details