Clerk B - Zoning and Permits Reception Clerk

at  City of Winnipeg

Reporting to the Supervisor, the Zoning and Permits Reception Clerk is responsible for providing customer service both in person and over the telephone as well as providing general clerical support to the Zoning and Permits Branch. Based on operational requirements, duties will vary and may include processing zoning memorandums and variances, encroachments, permit tracking, assistant cashier functions, data entry of permit applications and other assignments consistent with the classification. The position requires a strong team player to work with the staff to ensure support and collaboration.

As the Zoning and Permits Reception Clerk, you will:

• Process trade/special permits applications and refunds.
• Respond to internal/external customer enquiries and ensures notification to appropriate staff.
• Administer public notices and placement.
• Manage the encroachment process.
• Perform miscellaneous duties.

YOUR QUALIFICATIONS INCLUDE:

• One (1) year experience providing administrative support including maintaining accurate files and records.
• Experience with MS Office applications including MS Word, MS Excel and Outlook.
• Good organizational skills with the ability to prioritize conflicting deadlines.
• Good verbal communication skills.
• Strong interpersonal skills with an ability to establish and maintain effective working relationships with staff, internal and external stakeholders.
• Well-developed written communication skills including correspondence with customers and completing reports.
• Ability to type accurately at 20 w.p.m.
• Ability to operate a personal computer and associated software including MS Office.
• Ability to maintain confidentiality.
• Ability to work well with limited supervision, and handle a variety of assignments as necessary.

Please refer the Job description for details