Clerk, Customer Service

at  PKC GROUP

POSITION SUMMARY

The Customer Service Clerk will perform supporting functions to the Customer Service Department. Working the backend of the process in creating shipping paperwork, conducting dock audits and scheduling trucks for shipment.

Your tasks .

• Schedule trucks for shipments per ‘Truck Schedule’ in PLEX
• Process all shipping documentation and conduct all dock audits
• Electronically file shipping documentation.
• Enter manual purchase orders into the work queue.
• Schedule scrap shipments.
• Receive all indirect invoices into Plex for payment.
• Other duties as assigned
• Comply with the environmental work instructions applicable to their job position.
• Report any deviation on the environmental operational controls established and communicate improvement initiatives.

• Participate in toolbox talks.Perform specific assignments as instructed by supervisor .

Your profile .

• Education and Experience:
• High School Diploma or GED
• Skill/ knowledge requirements:
• 2 years experience with Microsoft office Products (i.e. Excel)
• 2 years experience with Office 365 (e-mail) or like platform.
• Must demonstrate professionalism at all times both internally and externally.
• Working Conditions:

• 50% time spent in Office50% time spent on Warehouse.

What we offer .

• The position is a regular active, full time role with competitive total rewards.
• We are a EOE Minorities/Women/Disabled/Vets/VEVRAA Federal contractor.

• Schedule trucks for shipments per ‘Truck Schedule’ in PLEX
• Process all shipping documentation and conduct all dock audits
• Electronically file shipping documentation.
• Enter manual purchase orders into the work queue.
• Schedule scrap shipments.
• Receive all indirect invoices into Plex for payment.
• Other duties as assigned
• Comply with the environmental work instructions applicable to their job position.
• Report any deviation on the environmental operational controls established and communicate improvement initiatives.
• Participate in toolbox talks.Perform specific assignments as instructed by supervisor