Client Care Representative – Personal Lines

at  HUB International

Hi, we’re HUB!
We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.
The Opportunity!
Are you a bright, outgoing, people-oriented person? If so, this is the CAREER for you!
As a Personal Insurance Advisor , you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.
A day in the life –
Engage with clients to understand and advise on their insurance needs to help develop the best coverage needed in all things Personal Insurance (habitational, travel, automobile)
Follow-up regularly on sales leads and referral prospects
Process and conduct renewals and ensure policies are processed and issued accurately in a timely manner
Achieve sales and retention goals and targets
Maintaining a high level of knowledge in all our Personal Lines and Auto products through continuous education and learning opportunities
What you will bring to the team –
Minimum 1-year Personal Insurance experience
Level 2 General Insurance License is an asset, but not required
Desire and proactive ability to deliver exceptional client service
Demonstrated ability to work in a high-volume, fast paced team environment
Keen eye for detail and high sense of urgency
Strong communication skills in both written and verbal
Demonstrated ability to drive sales initiatives
Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)
Salary Expectations –
The expected salary range for this position is $45,000.00 to $60,000.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
Why Join HUB?
Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
We work hard and play hard! Get ready for our Staff Holiday Parties!!
Paid day off for your birthday – we want to celebrate you!
Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities
Room to grow within the organization
Lots of company perks, benefits, RRSP matching and great compensation
Your future with HUB –
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.
At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.
What makes us different than all the rest?
Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Please refer the Job description for details