Client Care Specialist (Reception) - Wingrove Veterinary Services

at  VetCare Canada

Seize an amazing opportunity to join us at Wingrove Veterinary Hospital and be part of our collaborative, compassionate and creative team. Located in the Erin countryside, we are a highly skilled team of Veterinarians and support staff. We provide full companion animal services with the highest level of current veterinary care to both our wonderful clients and their pets. We CARE! Are you someone who will excel in a supportive and learning environment? Wanting to learn more? Visit our website: https://wingrovevet.ca/

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.