Client Delivery Partnership (CDP)

at  Microsoft

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
Industry Solutions (IS) is a global organization of over 13,000 strategic sellers, industry experts, elite engineers, and world-class architects, consultants, and delivery experts who work together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world!
As a Client Delivery Partner you will be accountable to our largest customers for the successful development and execution of transformational programs of work. Using your deep, cross-industry expertise and experiences, you will lead a capabilities team dedicated to the success of our customers. This seasoned team of professional services will be accountable to you across the lifecycle to transform our customers business and work within a trillion-dollar addressable market.

QUALIFICATIONS

The Client Delivery Partner will need to be a recognized expert in their field with a history of developing and executing complex programs of work. The role is an individual who is resourceful, confident under pressure, and creates clarity in ambiguous situations. The ability to inspire and lead matrixed teams in a complex environment is critical to success. The ability to think broadly and problem solve across industries to transform the way our customers do business is equally important. Excellence in communications, professional services delivery, financial management, and building credibility and trust over time are required.

The Client Delivery Partner (CDP) is first and foremost a relationship role, establishing trusted, long-term relationships with the customer C-Suite and helping those customer leaders craft business strategy and execute against it. The CDP is a recognized expert in their field with a long track record of executing against the business decisions that they make. Developing and nurturing C-Suite relationships, providing those customers with industry expertise, making them successful in the marketplace, and building a durable trust for Microsoft with persistent and flawless execution rigor are the primary responsibilities of the CDP.
To drive successful execution and be accountable to the customer, the CDP is responsible for providing executive sponsorship within Microsoft. This includes direct executive oversight of the Business Development, Delivery, and Technical Solutioning capabilities engaged with the account, and building a culture focused on business outcomes and customer product realization. Maintaining close relationships with these teams, understanding their strengths, and leveraging them for the customers behalf is critical for the CDP. The CDP will need to work across Microsoft organizational boundaries with Customer Success, Account Teams, Specialist Sales Teams, Industry Teams, Engineering and Leader Teams, and across the Microsoft Partner (GSI/ISV) delivery landscape to provide alignment with the customers long-term business success and ensure that Microsoft and its partners are delivering against a high bar of quality, performance and value for the customer.
Specific responsibilities may include: