Client Engagement Specialist

at  AlphaKOR

About Us:
AlphaKOR was founded in 1995 and specializes in simplifying information technology to help our customers succeed. We combine these technologies into a managed service to provide our customers with the equivalent of a Fortune 500 IT Department to help drive, accelerate, protect, and future proof their businesses. Our guiding philosophies dictate a balance between creating the ultimate experiences for our customers, our teammates and ourselves. As a multi-award-winning company, we have a proven track record of success through merging the worlds of people, processes, and technology.

We offer:

• Competitive wages and benefits
• RRSP matching
• Mileage reimbursement or use of company vehicle for off-site service work
• Convenient location near Lauzon and EC Row, on the Lauzon 10 bus route
• Open, collaborative office environment, next to the outdoor trail along Little River, perfect for breaking up your day with some exercise and fresh air
• Discounts on personal computer purchases
• Onsite ping pong & arcade machine
• Indoor soccer and skating for employees and families
• Numerous networking, community, and social events
• Opportunities for continuous learning, company subsidized training, mentoring, and internal growth

REQUIRED QUALIFICATIONS:

• Ability to develop sales skills, achieve results and elevate to new roles within the department
• Strong oral and written communication skills complimented by strong interpersonal skills
• Detail-oriented and able to work well under pressure
• Excellent prioritization and organizational skills
• Proactive and customer-oriented attitude
  If you are interested in capitalizing on this exciting opportunity with one of Southwestern Ontario’s leading technology companies, please submit your resume for consideration.
  AlphaKOR Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process

POSITION PURPOSE/SUMMARY:

Client Engagement Specialist will cultivate relationships with prospective clients to catalyze business development success. They will schedule meetings with clients to understand their needs. They will also work closely with sales and marketing teams to uncover new leads.

DUTIES AND RESPONSIBILITIES:

• Gain a strong understanding of sales strategies, processes and how to achieve strong sales results and, in time, put these skills into practice
• Conduct cold calling and cold emailing to potential leads, promoting our services.
• Conduct market research to identify potential leads and stay updated on emerging trends and opportunities.
• Document lead information accurately and efficiently to ensure smooth communication and follow-up processes.
• Collaborate with other departments to ensure strong alignment of calls with ongoing campaigns and strategies.
• Identify and schedule meetings and events for our sales team including logistical details
• Engage with potential clients meetings, emails, and other communication channels to understand their needs and offer appropriate solutions.
• Build and maintain strong relationships with clients and key stakeholders
• Collaborate with the sales team and other colleagues to develop and implement effective sales strategies.
• Utilize CRM software and other tools to track and report on sales activities, leads, and outcomes.
• Meet or exceed sales targets and contribute to the overall growth of the organization
• Ad hoc tasks and special projects as assigned