Client Experience Specialist
at The NonGMO Project
Remote, Oregon, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 19 Sep, 2024 | USD 27 Hourly | 20 Jun, 2024 | 1 year(s) or above | Google Suite,Teams,Relationship Building,Microsoft Office,Food Systems,Database Systems | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Role: Client Experience Specialist
Department: Client Experience Team
Location: Remote or Bellingham, Washington
Employment type: Full-time/ non-exempt
Professional Level: Coordinator
Salary Range: $22 - $27/hour, depending on experience
ABOUT THE CLIENT EXPERIENCE TEAM
The Client Experience Team at the Non-GMO Project is about cultivating, growing, and maintaining relationships with our verified brands and clients. We are people-people, listeners, business development strategists, holistic problem solvers, customer support providers, and industry-knowledge specialists. We’re focused on honing client engagement. We work to ask the right questions about client experience and build meaningful relationships with our stakeholders. If you enjoy working with teams of encouraging people who are driven by meaningful conversations, curious about the technical aspects of food production, and interested in turning ideas into purposeful improvements, this might be the right fit for you!
WHAT WE’RE LOOKING FOR
We are looking for a passionate and driven Client Experience Specialist to join our team. In this role, you’ll help hold client relationships and monitor industry trends in our Product Verification Program. Specifically, you will be proactively building meaningful client relationships, and identifying educational and marketing opportunities for clients. This role includes relationship building, the ability to absorb and apply program knowledge, and an openness to ongoing development. We want a teammate committed to continually developing themselves alongside their team. The Client Experience Specialist will report directly to the Client Experience Manager and will work with the Client Experience (CX) Team to further develop our rapidly growing verification program.
EXPERIENCE YOU BRING
We place a high value on lived experience coupled with professional experience.
- Associate or undergraduate degree OR equivalent work experience
- 1-3 years of experience providing direct client-facing support or relationship building
- A demonstrated interest in food systems, the natural products industry, and the GMO issue
- Proficiency working in a CRM, database systems, Google Suite, and Microsoft Office
How To Apply:
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Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:1.0Max:3.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Remote, USA
