Client Funds Officer

at  InLife Independent Living

ABOUT US

InLife is a rapidly growing, financially healthy social enterprise with a vision that all people with a disability live full and fulfilling lives. We help to make this happen by supporting our clients and their carers with high quality, hassle-free personal assistance in the home.
As well as the basics of personal care and support, we provide a supportive and empowering environment to help navigate life’s choices and opportunities. Everyone at InLife is working towards the same purpose: to positively transform the experience of disability support. With a genuine desire to make a difference, we believe we’re doing it, one team at a time.
We understand that if we’re serious about our vision to transform the experience of disability support (and we are!), we need to employ great people and help them perform at their best. No matter whether you work directly with our clients or behind-the-scenes at InLife HQ, you’ll play an important part in making sure we deliver outstanding service.

ADDITIONAL REQUIREMENTS

As part of our recruitment process, certain checks will be undertaken with your permission, including an NDIS Worker Screening Check that you must have before you can start work.
We encourage all of our staff to be vaccinated for COVID-19 and current recommendations about vaccination can be found on ATAGI website.

We are committed to attracting and retaining people that help us build strong teams that work alongside our clients to improve their lives, in ways that they choose.
Partnering with our client service team, this role plays a crucial role in ensuring our clients have suitable funding to meet their desired support services through analysing NDIS plans and agreed rosters of care and then tracking ongoing expenditure against them. The role requires a high level of attention to detail, problem solving capabilities and a key sense of commercial outcomes. Our clients will become your very own profit and loss to budget for, manage and report on.
In addition, the role is critical to providing information to the Client Services teams in relation to the NDIS price guide and InLife’s ways of operating that relate to clients funding. This includes assisting with quoting, reviewing NDIS pricing requirements, assisting with the management client purchases for their homes, our offices, and the wider support team.
Finally, as part of the wider client funds team, you will play a part in managing our Finance mailbox ensuring enquires are allocated and actioned in a prompt manner and in line with client, supplier, and business expectations. Contributing to continuous improvement programs as we support the ongoing development of the charity is always important and the ability to take on challenges and investigate different ways of working will be important.