Client Insights Consultant

at  Circana

LET’S BE UNSTOPPABLE TOGETHER!

Circana (formerly CIRCANA and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.Circana.com.

WHAT WILL YOU BE DOING?

The Consultant, Client Service role is a client-facing position within CIRCANA Canada. The primary objective of the role is to deliver exceptional client service support for CIRCANA collaborative gateway services that engage CPG manufacturer clients with their retailer partners to drive mutual growth. Individuals in this role manage various levels of manufacturer clients through creation and maintenance of strong relationships, effective communication, thought leadership and subject matter expertise on CIRCANA systems and data services. A key component is to provide clear, deep perceptions and recommendations regarding decisions, situations, and business benefits.

TO SUPPORT THE ESSENTIAL ROLES AND RESPONSIBILITIES OUTLINED ABOVE, THE IDEAL CANDIDATE MUST POSSESS THE FOLLOWING EXPERIENCE AND SKILLS:

• 4-8 years of work experience, preferably in the CPG industry
• Strong project management and process skills
• Ability to build and leverage mutually beneficial relationships
• Demonstrated expertise in translating data and analysis into relevant implications
• Proficient in Microsoft Office suite of applications (PowerPoint, Excel, Word, etc.)
• Presentation Skills
• Undergraduate degree required; advanced degree preferred

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyon