Client Onboarding Manager

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

The Client Onboarding Manager will partner with teams across Prepaid to implement Prepaid card programs for our clients. Candidate will be responsible for managing projects of different sizes and scope and will manage multiple projects at once. Participates in the identification, design, development and implementation of assigned projects. Interfaces with internal and external resources to ensure successful and timely completion in accordance with user needs. Candidate must be detail-oriented and have strong organizational skills.

Candidate would be responsible for the following:

• Meet with clients are prospects to understand their goals and concerns to identify project requirements
• Educate and train clients on Prepaid products and systems
• Create meeting agendas and presentations
• Create and maintain project plans and project documentation
• Identify project risks and escalate appropriately
• Partner with departments throughout Prepaid and hold teams accountable to meet project timelines
• Manage the client relationship throughout the program implementation

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Three to five years of experience in project management activities

Preferred Skills/Experience

• Thorough knowledge of assigned business line or functional area
• Strong organizational and analytical skills
• Knowledge of project management
• Ability to identify and resolve exceptions and to analyze data
• Excellent verbal and written communication skills
• Effective skills at managing stressful situations

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Candidate would be responsible for the following:

• Meet with clients are prospects to understand their goals and concerns to identify project requirements
• Educate and train clients on Prepaid products and systems
• Create meeting agendas and presentations
• Create and maintain project plans and project documentation
• Identify project risks and escalate appropriately
• Partner with departments throughout Prepaid and hold teams accountable to meet project timelines
• Manage the client relationship throughout the program implementatio

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la