Client Onboarding Specialist, Senior Associate

at  State Street Corporation

EDUCATION & PREFERRED QUALIFICATIONS

• Bachelor’s and/or Master’s degree with a focus on business and financial topics or comparable apprenticeship
• At least 4 years of relevant experience in the financial industry, preferably within collateral management, on-boarding and/or client services
• Knowledge of financial instruments and the regulatory framework in regards to Collateral industry (e.g. EMIR)
• Proficiency in English and German
• Strong knowledge of MS Office applications

WHAT YOU WILL BE RESPONSIBLE FOR

As Client Onboarding Specialist, Senior Associate you will be

• Taking ownership of onboardings of new or changing business for our Collateral Services
• Guiding clients and other involved parties through the onboarding process and ensuring a seamless onboarding experience
• Building and maintaining strong relationships with our clients and other stakeholders
• Collaborating with internal and external groups to identify, analyze and proactively resolve issues and exceptions
• Contributing as subject matter expert to change processes and internal projects
• Working together with clients and other internal/external parties and ensuring a seamless on-boarding experience
• Contributing to a constant improvement of the onboarding processes and procedures
• Setting up clients on our Collateral platform and oversee onboarding steps outsourced to other State Street locations
• Supporting audits, risk assessments and compliance initiatives by providing relevant data as well as new ideas

These skills will help you succeed in this role

• Strong sense of quality and commitment to interact with internal or external clients effectively and professionally
• Strong communication skills and service orientation
• Ability to work under pressure (e.g. meeting deadlines, adopting and implementing changes)
• Excellent attention to detail with high levels of accurac