Client Partner

at  Infor

General information
Country
Australia
City
Remote Location
Department
Consulting Services
Job ID
39292
Description & Requirements
Responsible for achieving assigned services sales quotas and goals for customers located within a defined geographic territory, vertical or account list. Prospects and develops business, responds to RFPs, and develops proposals for presentation to customer, ensure services offers positioning. Coordinates account resources with representatives from license, services delivery, PMO etc.
Essential Duties
Prospecting
Identify prospective clients and new-business opportunities through lead generation, cold calling, trade-shows, and by working closely with license sales team to in the assigned territory
Support sales representatives on all opportunities for full sales lifecycle including coordination of RFP responses, oral presentations, contract negotiation for services elements and preparation of proposals / work orders
Articulate the value proposition focus on selling business outcomes, solutions sales approach and ensuring that these are technically sound, deliverable, competitive and representative of market leadership to address key business issues
Drive consulting services opportunities and leveraging entire scope of company and external resources, including Alliances, Partners, and Industry Managers
Quota Carrying
Responsible for the sale of Infor Services in the assigned territory, to achieve or exceed the services annual booking and revenue quotas
Prioritize personal and team effort on opportunities to maximize signings and revenue
Sales Forecasting
Forecast Responsibility (Monthly, Quarterly, Annually)
Provide regular and accurate qualification, forecasting and analysis of opportunities using company specified methodology, and have a clear focus on closing deals
Delivery Forecasting
Works closely with delivery/practice team to forecast resource requirements to ensure necessary resource capacity is in place
Manages expectations with client on project timing based on consultation with delivery/practice team
Process Compliance
Ensure approval processes are followed for all opportunities in a timely manner
Prepare project proposals which include business requirements, technical requirements and appropriate solution stating the delivery times and schedules for the design, development and testing of the solution components in accordance with the Infor Delivery Methodology
Price Quotations:
Ability and experience in delivery engagements to be able to draft services estimates in close consultation with the delivery / practice team
Understands implementation lifecycle for Packaged Software and able to articulate clearly the roles/responsibilities and expectations with client
Commercial Negotiation
Negotiate sales terms within established policies and procedures and subject to review and approval by manager
Work with sub-contractors to handle additional opportunities
Basic Qualifications
Bachelor degree in Business, IT or related field
At least 3 years of experience in successfully meeting aggressive sales goals and achieving / exceeding quota targets
Demonstrated understanding of enterprise software implementations
Excellent communication, presentation, organizational and planning skills
Excellent closing skills
Excellent interpersonal skills to work as a team member and customer liaison
Professional appearance and presentation required
MS-Office suite and various other software applications used as required
Ability to establish and manage executive level customer relationships
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
At Infor we value your privacy that’s why we created a policy that you can read here.

Please refer the Job description for details