Client Partner-Western Canada

at  Capgemini

We are seeking a dynamic and results-driven Client Partner with expertise in the Utilities and Energy sectors to join our team. As a client Partner, you will be responsible for cultivating and maintaining strong relationships with key clients, understanding their needs, and delivering strategic IT solutions that drive business value.
Location: Calgary/Vancouver preferred.

REQUIRED SKILLS:

• Bachelor’s degree in business, Engineering, or a related field; MBA or advanced degree preferred.
• Minimum of 5 years of experience in a client-facing role within the Engineering / OT industry, with a focus on serving clients in the Utilities and Energy sectors.
• Strong knowledge of OT application landscape for Utilities, including familiarity with industry-specific technologies and standards.
• Proven track record of building and maintaining relationships with key clients, driving revenue growth, and achieving business targets.
• Excellent communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
• Strategic thinker with a customer-centric mindset and a passion for delivering innovative solutions that address client needs.
• Self-motivated team player with strong leadership capabilities and the ability to thrive in a fast-paced, dynamic environment.
• Willingness to travel as needed to meet with clients and attend industry events.

• Develop and maintain deep understanding and expertise in the Utilities and Energy sectors, with a focus on D/E (Distribution and Energy) and OT (Operational Technology) tech.
• Act as a trusted advisor to clients, providing strategic guidance on Technology solutions that align with their business objectives.
• Collaborate with internal teams to shape and understand project requirements, ensuring the delivery of innovative and effective solutions.
• Identify new business opportunities within existing client accounts and drive growth through upselling and cross-selling initiatives.
• Stay informed about industry trends, market dynamics, and competitive landscape to effectively position our offerings and differentiate our services.
• Lead client engagement activities, including presentations, workshops, and stakeholder meetings.
• Serve as a liaison between clients and internal teams, ensuring clear communication and alignment throughout the project lifecycle.
• Drive customer satisfaction and retention by delivering exceptional service and exceeding client expectations.
• Contribute to the development of marketing collateral, case studies, and thought leadership content to showcase our expertise and success stories in the Utilities and Energy sectors.