Client Relations Executive

at  Dubai Government Media Office

• Assist social services department personnel in any procedures relating to clients leaving the country
• Receive and deliver all confidential client related legal documents to the relevant authorities
• Prepare all monthly report for case related work done which includes details such as the date, time, location and subject and send the same to the line manager
• Maintain a database on all client related activities with external entities
• Attend all staff meetings organized by the Care & Rehab department with respect to client progress

Accompany clients to the airport and complete necessary immigration formalities

• Apply for relevant visa documentation in consultation with the relevant client embassies
• Coordinate with courts/prosecutors and all responsible authorities on all case related legal matters
• Coordinate with all government and non-government educational institutions to handle all case related educational queries

QUALIFICATIONS

• Diploma / Bachelor’s Degree preferably in social sciences
• High school
• Excellent communication and customer service skills
• Attended training programs in similar activities
• Fluency in both Arabic & English

Please refer the Job description for details