Client Service Manager

at  EASTSPRING INVESTMENTS SINGAPORE LIMITED

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Sep, 2024Not Specified01 Jun, 2024N/AService Providers,Documentation,Time Management,Ease,Communication Skills,Presentation Skills,Microsoft Applications,Multi Cultural Environment,Project Management SkillsNoNo
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Description:

KEY ACCOUNTABILITIES

The role of Client services will be to support the Life Relationship Manager and to be responsible for the coordination, production and delivery to Prudential Life clients of the following:
1. Client Take on, transition & termination
2. Delivery of Investment Solutions & clients’ priorities
3. Client Reporting Governance and Queries
4. Maintenance and update of Legal documents
5. Client Queries on Performance, Guidelines and any other business
The Client Service Manager will work closely and coordinate with internal stakeholders in the delivery of client related services and queries.

EXPERIENCE / QUALIFICATIONS

  • 5 to 10 years of relevant experience, in supporting an institutional client services role, either at an asset manager or a top tier bank - Good knowledge of the asset management industry and the operating business model of an asset manager highly desirable
  • CMFAS license
  • Deep understanding of financial products and funds management industry
  • Excellent presentation skills
  • Strong business level communication skills both written and verbal including report writing skills
  • Strong time management and prioritisation skills
  • Confident in making decisions autonomously and taking initiative
  • Strong project management skills and experience
  • Proven track record for delivering results as part of a dynamic team structure
  • Ability to work well under pressure
  • Accuracy and attention to detail including delivering reports and documentation to a very high standard
  • Highly proficient with Microsoft applications
  • At ease to interact with external and internal stakeholders, including senior management, consultants, service providers, investment and sales teams, in a multi-cultural environment.
  • Strong team player, but needs to be able to work autonomously on projects and deliverables around and of varying seniority
  • Be independent and resourceful in other words, a self-starter

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Financial Services

Banking / Insurance

Finance

Graduate

Proficient

1

Singapore, Singapore