Client Services Officer (Cleaning) - 2 positions available

at  Queensland University of Technology

• $70,680 to $74,360
• Ongoing, full-time
• Gardens Point
• Reference number: 24502
• Term: Ongoing, full-time basis
• Remuneration: Total remuneration range: $83,644 to $87,999 pa (HEW4) (inclusive of $70,680 to $74,360 salary pa, 17% superannuation and 17.5% recreation leave loading)
• Location: Gardens Point
• Open to: Applicants who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

WHO ARE WE LOOKING FOR?

We are seeking a Client Services Officer (Cleaning) - 2 positions available to join Facilities Management, Administrative Division.
In terms of advertising this position, the position requires recent cleaning industry experience and an appreciation of contemporary cleaning quality standards. I do not believe QUT’s employee profile will provide a suitable applicant pool. It should also be noted that the daily start time is 5.00am. The two (x2) Client Services Officer (Cleaning) have a key role in ensuring the consistency and quality of service provided by cleaning contractors. This will include activities associated with monitoring and improving the quality of cleaning services, reviewing and auditing service delivery and taking appropriate action to resolve problems associated with cleaning contractor performance. To align with Contractor on site activities, it is necessary for this position to commence daily duties at 5:00am.

ABOUT US

QUT is a major Australian university with a global outlook and a ‘real world’ focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.
The Facilities Management Department within the Administrative Division is responsible for managing the process of design, construction, maintenance and operation of the physical facilities, and the provision of a range of support services across the University’s two main campuses at Gardens Point, Kelvin Grove and a range of smaller offsite facilities..

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
• Purchased Leave Scheme - up to 8 extra weeks.
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees