Client Services Project Manager II

at  Thermo Fisher Scientific

JOB DESCRIPTION

Are you ready to take on an exciting opportunity as an Associate Project Manager at Thermo Fisher Scientific Inc.? Join our Global Client Services team where you are empowered to Act, Make Connections and Get Results for our customers and their patients.
As an Associate Project Manager, you will have the unique opportunity to work on a smaller, less complex portfolio of projects or support a more experienced Project Manager with strategic accounts. You will play a critical role in proactive study management and client relationships, ensuring successful project outcomes and an exceptional customer experience.

TECHNICAL KNOWLEDGE

• Independently leverages and interprets data to ensure successful project results and customer happiness.
• Leads projects efficiently and maintains accountability for individual and team outcomes.

KEY REQUIREMENTS:

• Bachelor’s degree or equivalent experience
• Confirmed experience in project management or client-facing roles
• Experience in the pharma environment preferred but not required
  Apply today and be part of our mission to make the world healthier, cleaner, and safer

• Lead smaller, less complex portfolio of projects or support a more experienced Project Manager with strategic accounts
• Partner with clients to finalize study specifications and drive study set up and maintenance of filing systems and maintains accurate records for all work undertaken, working with quality management systems
• Ensure all business activities come together in a timely manner to meet the customer and study requirements
• Coordinate and communicate all relevant activities, both internal and external to ensure all services and products are ready for the start of the study or as required by the customer
• Use appropriate project planning tools to track achievements and critical path activities
• Collaborate with the Master Production Scheduler to optimize production of clinical supplies balancing the customer requirements with the best use of available capacity
• Support the creation of batch documentation and operational documents. This is inclusive of billing package review; also provides support and assistance to the PM on financial planning and quote forecasting processes
• Monitor project activities, establish customer-approved job specifications