Client Services Technician

at  City of Greater Sudbury

JOB DESCRIPTION

Section: Client Services
Division: Information Technology
Department: Corporate Services
Initial Reporting Location: 199 Larch Street
Job Status: Limited Position
Estimated Probable Duration: Seven (7) Months
Affiliation: Inside Unit
Hours of Work: 70 hours bi-weekly
Shift Work Required: No
Range of Pay: IWIT Group 1 - $36.83 to $45.23 per hour

QUALIFICATIONS:

• Community College Diploma in Microcomputers and Systems or Information Systems with courses in office automation software or equivalent.
• Over one (1) up to and including two and half (2½) years of related experience dealing with end user computing support in a networked environment and as a microcomputer technician working in both mixed and AD environments.
• Experience with assisting users of office automation software in a networked environment an asset.
• Demonstrate knowledge of PC hardware components and peripherals.
• Comprehensive skills and understanding of Windows, Microsoft 365, Microsoft Office Suite and Office 365, Microsoft Outlook, SCCM and other office automation corporate software standards.
• Local area networks and LAN Administration/troubleshooting. Knowledge of printers, copiers and peripherals.
• Satisfactory keyboarding ability.
• Effective communications skills.
• Satisfactory health, attendance and former employment history.
• Must be physically capable of operating a vehicle safely, possess a valid driver’s licence, have an acceptable driving record, and personal insurance coverage.

Please refer the Job description for details