Client Support Specialist with Polish

at  Cognizant Technology Solutions

JOB LOCATION: GDANSK, WORK FROM THE OFFICE

At Cognizant, we are dedicated to helping the world’s leading companies build stronger businesses — helping them go from doing digital to being digital.
In Poland, our offices are located in Kraków, Gdansk, Wroclaw. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and various benefits. Be Cognizant!

ABOUT THE ROLE

This position requires you to collaborate closely with the customers and assist them with any queries regarding the incentive programs. They may concern incentive calculation, payment, disbursement etc.

YOUR DAILY TASKS:

• Manage and communicate with high-end client partners on a regular basis;
• Provide wide-range support regarding the incentive programs to client partners via mail;
• Respond to and resolve queries from partners and subsidiaries regarding incentive calculation, payment, disbursement, and other related queries;
• Enroll and onboard partners in the client ecosystem based on eligibility criteria established by the client;
• Handle end-to-end payment process - processing incentives earning calculations, claims, and reconciliation.