Clinic Assistant

at  FOUNDATION HEALTHCARE SPECIALISTS PTE LTD

JOB DESCRIPTION:

The Clinic Assistant (CA) ensures and upholds the Foundation Healthcare service experience at our clinics. Clinic Assistant provides the first touchpoint for the patient upon arrival to the point when the patient enters and leaves the clinic.

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed:
• Attend to Walk-In / phone enquiries / Emails
• Perform chaperon activities and assist in explaining the procedures to patients
• Support doctors in language translation when needed
• Proper maintenance of patients’ records, including filings
• Ensure proper management of drug inventory
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Phlebotomist duties whenever required
• Adhere to SOPs and perform routine checks/audits within the clinic

• Responsible for daily operations matters and includes collating & compiling patient management indicators for presentation to managementAssist in coverage of other facilities when required

JOB QUALIFICATION:

• Minimum GCE ’N’/’O’/’A’ Levels, NITEC or Diploma Holders
• Valid phlebotomy certificate (If any)
• Frontline customer service experience is an added advantage.
• Relevant work experience in healthcare industry would be an added advantage.
• Experience in working with diverse group of professionals/personnel.

Please refer the Job description for details