Clinic Clerical Assistant – Diagnostic Assessment Program

at  Trillium Health Partners

Job Description:
Position: Clinic Clerical Assistant ; Diagnostic Assessment Unit | Oncology

JOB DESCRIPTION:

• Act as the primary conduit for patient referral from any referring source
• Accurately book patient appointments
• Collate all personal health information needed for the appointment from internal and external sources in accordance with established protocol
• Follow up with internal/external sources for missing information
• Communicate the appointment details to the patient and/or referring physician as per guidelines
• Initiate patient education regarding the visit to the Diagnostic Assessment Unit
• Monitor wait times for appointments and Manager/Team Leader when timeline standards are not achieved for an individual patient
• Ensure that the status of all patents referred to the Diagnostic Assessment Program is tracked and reported
• Ensure all applicable health reports are incorporated into the patient’s health record
• Ensure that the information required for reporting is complete and accurate
• Ensure a high level of data quality for all clerical duties
• Act as a member of the Multidisciplinary Care Team, participate in planning, implementing and evaluating Diagnostic Assessment Program requirements

QUALIFICATIONS:

• Post-secondary degree/diploma required
• Minimum 5 years of healthcare work experience in an ambulatory environment required, cancer program experience an asset
• Knowledge of EPIC required
• Knowledge of Microsoft Outlook and Excel required
• Typing speed of 60 wpm.
• Experience in data auditing
• Must be extremely detail oriented
• Excellent communication and organizational skills
• Demonstrates a high degree of initiative, self-direction and ability to multitask
• Able to work independently and as part of a team to meet timelines and accomplish goals
• Satisfactory attendance and performance required
• Must be able to work flexible hours
  Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.
  To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
  Trillium Health Partners is an equal opportunity employer committed to fostering a healthy and positive work environment.
  In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
  All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.
  Trillium Health Partners is identified under the French Language Services Act.
  We thank all those who apply but only those selected for further consideration will be contacted.

Please refer the Job description for details