Clinic Executive (Aurum SMG)

at  Core Collective

Patient Care Management

• Greet and receive patients or visitors who present at the reception counter
• Perform patient registration for all patients by obtaining patient’s addresses, contact details, insurance information and medical histories
• Update and verify patient information at each visit and maintain confidentiality
• Answer phone calls and enquiries courteously and promptly
• Assist and direct patients and visitors to examination rooms
• Clinical duties include chaperoning doctors, assisting in clinical tasks such as blood pressure taking, dressing, and assisting the doctor in minor surgical procedures.
• Scheduling patient appointments and making reminder calls
• Provide financial counselling to patient and patient’s family
• Collect payment for services rendered
• Closure of daily accounts
• Maintain the cleanliness and tidiness of the counter and patient’s waiting areas.

Administrative Management

• Replenish patient brochures and office stationaries
• Perform clerical duties, filing work, and data for statistics reporting
• Call for maintenance and repair work
• Assist in maintaining inventory levels.
• Assist in new doctor’s onboarding in accordance with SOPs and in a timely manner
• Assist in regular check-in with medical residents
• Assist in Sourcing and purchasing clinic items
• Any other duties as required