Clinic Integrations Partner [Germany]

at  AniCura Group

ABOUT ANICURA:

AniCura is a family of well-known animal hospitals and clinics specialized in veterinary care for companion animals. AniCura provides modern, high-quality veterinary care for pets at over 500 practices in 15 European countries and creates peace of mind for pet owners through excellent access and patient safety. AniCura has a turnover of around $1B with the aspiration to expand business through a combination of organic growth and new hospital acquisitions. Every year, AniCura’s 12.000 passionate veterinary professionals attend to three million companion animal patients. Since 2018, AniCura has been a part of Mars Veterinary Health, a family-owned company focused on veterinary care.

DESCRIPTION:

• Job Title: Clinic Integrations Partner
• Department: Clinic Onboarding
• Reports To: Clinic Onboarding Manager
• Location: Germany [Hybrid] [AniCura office is in Munich]
• Languages: Proficient in English and German; Knowledge of additional European languages is beneficial.Contract: Full Time

As a Clinic Integrations Partner at AniCura, you’ll play a crucial role in ensuring the seamless integration of newly acquired German clinics into the company. You’ll be responsible for guiding these clinics through their integration plans, supporting their transition into AniCura’s systems and culture, all while preserving their individual identity. Your goal is to deliver fully integrated clinics to the regional operations team, primed for delivering exceptional client experiences, fostering team development, and achieving financial success. Working closely with the management teams of the acquired clinics and various functional teams within AniCura, you’ll contribute directly to the company’s inorganic growth targets and overall business development strategy.

You will report to the Clinic Onboarding Manager who is responsible for the integration of all clinics across AniCura. Based in Germany, your role involves frequent travel to clinics, with occasional international travel. We offer a hybrid office working model, allowing for some remote work. The position is full-time, with flexibility for consideration of a 4-day work week.

• Coordinate the integration of new clinics in Germany
• Build a working relationship with the new clinic (be physically present at the clinic frequently during the integration period) and be the first point of contact for all integration matters for the clinic
• Cooperate and coordinate with AniCura functional teams such as IT, P&O, finance etc. who are responsible for the specific integration requirements of their respective business functions
• Support pre-acquisition process (ensure onboarding readiness) and work closely with M&A counterparts to ensure a smooth transition
• Support the clinic in executing (non-technical) integration tasks, including interacting with local authorities for regulatory approvals
• Adapt and react to the needs of the new clinic demonstrating a flexibility in your approach providing the hands-on support needed to allow each business to thrive
• Support in the delivery of the integration plan to improve operational efficiencies, clinical excellence, people leadership & development as well as customer engagement
• Collaborate on the standardization of clinic integration processes and practices with your integration partner colleagues in different markets

Share and embed our mission in ‘Making a Better World for Pets’ always striving to improve the animal and client experience
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