Clinical Applications Specialist – Cardiac Ultrasound NSW/ACT

at  Philips

JOB DESCRIPTION

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

• Promote Philips Healthcare solutions during customer visits, product demonstrations, seminars, and trade shows
• Train customers in applying optimal usage of the equipment delivered enabling users to follow clinical procedures and protocols to achieve best practice
• Train / re-train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment
• Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction
• Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations
• Support product launches and advise the sales team of market feedback
• Keep up to date with new developments in the clinical application and operating field of the relevant equipment
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner
• Supporting the business with input on configurations and working with the Account Manager to provide clinical feedback to assist in funnel management