Clinical Applications Specialist

at  Device Technologies Australia

ABOUT US…

Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.
Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.

THE OPPORTUNITY…

The Critical Care business unit are looking for an Enthusiastic, dynamic, hard working Clinical Applications Specialist to join our team. AHC division of Device technologies sells and support capital equipment predominately into Pre-Hospital, ED, ICU and Neonatal Units. The successful candidate will look after pre and post sales clinical support and be comfortable in both the Neonatal and Adult critical care environment.

ABOUT YOU…

At Device Technologies, we succeed through our commitment to four key values:
Delivering Innovation – We encourage and reward fresh ideas and are committed to supporting our people to make change.
Seeking Collaboration – We support each other in our combined mission to help others achieve their goals.
Taking Ownership – We believe in equipping our people to take responsibility and accountability in their roles and trust them to get the job done.
Practising Good Business – Our success is built on a mix of intuition and experience and we foster an environment where all voices are heard and nobody is afraid to make mistakes.
Our ideal candidate for this role aligns with these values.

EXPERIENCE REQUIRED:

• Minimum 2 years clinical experience in critical care environment
• Experience in the commercial and medical device industry desirable
• Registered Nurse with post Graduate ICU nursing qualifications (preferred)
• Proven skills in territory management, presenting, education, time management
• Good communication skills
• Ability to work within a team

• Attend to customer support/educational enquiries and needs, as requested by customer, Product Specialist or Regional Sales Manager;
• Formulate a weekly call plan and report back to Sales Manager and Product Specialists;
• Undertake customer gap analysis for consumable products in consultation with Product Specialist;
• Achieve set KPIs as negotiated with Regional Sales Manager;
• Work in collaboration with the Product Specialists to identify focus accounts to target and support;
• Promote solutions and products within the wider Critical Care business. Uncover customer needs, buying criteria and decision-making process. Feed-back sales leads to Product Specialists.