WHO WE ARE:

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Qualifications/Skills:

• Master’s degree in Counselling or Health Psychology, Therapeutic Counselling, Psychotherapy, or Clinical Social Work.
• Licensed to provide counselling services in Ontario.
• Minimum of three years post-graduate client/patient-facing clinical experience, including supervised practice.
• Proven experience in providing one-on-one care and designing/delivering group-based interventions.
• Strong interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Demonstrated ability to manage and prioritize multiple tasks.
• Empathetic, approachable, and able to build trust with employees.
• Knowledge of best practices in psychological health and resilience training.
• Proficient in using video conferencing tools, Microsoft Office

Workplace Options is seeking a qualified Clinical Counsellor to join our team. The Clinical Counsellor will play a critical role in supporting the psychological health and resilience of our clients. This role requires a compassionate and experienced mental health professional who can deliver one-on-one and group coaching, develop, and implement site-specific psychological health plans, and facilitate training sessions focused on well-being and resilience. The support will be virtual in nature.

Responsibilities:

• Create and maintain site-specific psychological health plans. Update these plans annually or as needed to ensure compliance and effectiveness.
• Offer regular and on-demand one-on-one coaching sessions, prioritizing immediate needs. Utilize various communication methods to provide instant coaching support.
• Facilitate group coaching sessions tailored to team- specific and gender-specific needs. Ensure sessions are conducted in smaller groups to foster a supportive environment.
• Develop curriculum for new hire and refresher training on resilience. Deliver well-being and resilience training developed by customer, if required. Ensure all new hires receive well-being and resiliency training before exposure to potentially graphic and objectionable content.
• Provide appropriate psychological support to personnel affected by their work. Identify the need of and propose rotations or program changes for personnel experiencing significant psychological difficulties, if needed.
• Conduct resilience and wellbeing surveys periodically and make recommendations based on the results. Create methods to evaluate program success.
• Maintain and submit monthly reports on psychological health data, coaching hours, service utilization, and other relevant metrics. Review aggregated and anonymized data on resiliency pre-screening and assessment results and recommend corrective actions if needed.
• Ensure awareness about availability of a 24/7 external EAP service to all personnel.
• Assist in developing promotion and awareness material for well-being and resilience services and tools.
• Any additional tasks pertinent to the position, as deemed appropriate by management.

Qualifications/Skills:

• Master’s degree in Counselling or Health Psychology, Therapeutic Counselling, Psychotherapy, or Clinical Social Work.
• Licensed to provide counselling services in Ontario.
• Minimum of three years post-graduate client/patient-facing clinical experience, including supervised practice.
• Proven experience in providing one-on-one care and designing/delivering group-based interventions.
• Strong interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Demonstrated ability to manage and prioritize multiple tasks.
• Empathetic, approachable, and able to build trust with employees.
• Knowledge of best practices in psychological health and resilience training.
• Proficient in using video conferencing tools, Microsoft Office.